User Agreement

shape
shape

User Agreement

ERENLER TECH Website and Software Agreement

1. PARTIES AND DEFINITIONS

1.1. This agreement is made between ERENLER TECH, registered with the Istanbul Chamber of Commerce (hereinafter referred to as “ERENLER TECH”), and the natural or legal person purchasing the service (hereinafter referred to as “CLIENT”).

1.2. The domain name of the website subject to this agreement: ....................................................................................

1.3. “Website” refers to the software, design, and digital services provided by ERENLER TECH to the CLIENT for online publication.

2. SUBJECT OF THE AGREEMENT

2.1. This agreement covers the preparation of the website software required by the CLIENT for communication, promotion, advertising, and similar purposes, to be provided by ERENLER TECH.

3. OBLIGATIONS OF ERENLER TECH

3.1. ERENLER TECH is responsible for preparing the CLIENT’s website up to installation and publication stages.

3.2. Additional design and code changes requested by the CLIENT after installation are subject to extra charges.

3.3. Minor changes (color, text, visual retouches, etc.) are provided free of charge.

4. OBLIGATIONS OF THE CLIENT

4.1. The CLIENT is responsible for providing the server/hosting service where the website will be hosted.

4.2. The CLIENT shall provide all images, text, and documents required for web design to ERENLER TECH.

4.3. If the website has an admin panel, content entries will be done by the CLIENT.

4.4. All copyrights of the software and techniques used belong to ERENLER TECH. They cannot be reproduced or distributed without permission.

4.5. The CLIENT is responsible for data security and backups.

4.6. If the website’s domain name is changed, a new agreement will be executed.

4.7. Unauthorized transfer or use of the domain on another domain constitutes a copyright violation.

5. CONFIDENTIALITY AND SECURITY

5.1. Both parties undertake to comply with mutual confidentiality rules.

5.2. ERENLER TECH will not share FTP credentials, database access, control panel passwords, or client information with third parties.

5.3. ERENLER TECH is not responsible for security breaches caused by the CLIENT’s employees’ negligence.

6. ELECTRONIC RECORDS

6.1. Emails, instant messages, faxes, and other electronic communications constitute conclusive and binding evidence for both parties.

7. NOTIFICATIONS

7.1. The addresses specified in this agreement are the legal notification addresses of the parties.

7.2. Unless address changes are notified in writing, notifications sent to the old addresses are considered valid.

8. FEES AND PAYMENT

8.1. Total service fee: ................ TL (VAT included).

8.2. Payment plan:

  • 50% upfront at the start of the project

  • 50% after project completion and delivery

8.3. If the CLIENT requests design changes:

  • 35% extra fee for full design changes

  • 15% extra fee for partial changes

9. COMPLETION AND CANCELLATION

9.1. Except for force majeure, if ERENLER TECH fails to complete the work, the fee paid will be refunded.

9.2. If the CLIENT withdraws after 70% of the work is completed, they are obliged to pay the full service fee.

9.3. If less than 70% of the work is completed, payment is made according to the completed portion.

10. WARRANTY AND SUPPORT

10.1. Warranty period: 1 year from the date the website goes live.

10.2. Software errors during this period will be corrected free of charge.

10.3. Admin panel usage will be explained free of charge once.

10.4. Hosting/domain services are provided by the CLIENT.

10.5. Support services obtained outside of ERENLER TECH terminate the warranty and support coverage.

10.6. Extensive development requests will be charged separately.

11. CLIENT REQUESTS

11.1. Client requests are specified in a separate additional page to be prepared.

12. JURISDICTION

12.1. Istanbul Courts and Enforcement Offices have jurisdiction over disputes arising from this agreement.

Final Provision: This agreement has been drawn up in 2 (two) copies on ............, read by the parties, and signed.


Last Updated: 01/01/2026