Delivery and Return Conditions

Delivery Information

Delivery Time:
Your orders will be shipped within 2–5 business days from the date your payment is confirmed. Delivery times may vary depending on the shipping company’s conditions.

Shipping Fee:
Domestic shipping fees in Turkey vary according to the order amount. For orders above a certain amount, shipping is free. For details, you can use the shipping calculation tool in your cart.

Delivery Address:
It is important to enter accurate and complete address information when placing your order. Delivery may be delayed or the product may be lost in case of incorrect or incomplete addresses; our company is not responsible in such cases.

Return and Cancellation Policy

Right of Return:
You can return the purchased product within 14 days from the delivery date. The product must be unused, undamaged, and in its original packaging.

Return Procedure:
To return a product, you can initiate the process by contacting our customer service. The necessary information will be provided to you.

Right of Cancellation:
Cancellation requests must be made within a specific period after the order is confirmed. Cancellations made after this period will not be accepted.

Damaged or Defective Product:
If the product you received is damaged or defective, contact our customer service as soon as possible. Necessary steps will be taken to resolve the issue.